Privacy Policy

1. Information We Collect

We collect information to operate effectively and provide you with the best experience. This may include:

a) Personal Information

Name, email address, phone number, company name, role/title, and any details you provide when submitting forms, booking demos, or contacting us.

b) Technical Information

IP address, browser type, operating system, device identifiers, referring/exit pages, and general location data derived from IP.

c) Usage Data

Interactions with our site, pages viewed, links clicked, form submissions, and engagement with our emails/ads.

d) Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to personalize your experience and measure performance. See Section 5.

2. How We Use Your Information

• Provide and improve our services, including AI voice agents and automation workflows.
• Respond to inquiries and deliver requested demos or consultations.
• Send relevant updates, newsletters, or promotional offers (only if you opt in).
• Integrate with third-party tools (e.g., CRM, calendars) on your behalf.
• Analyze trends, measure campaign effectiveness, and enhance user experience.
• Fulfill contractual and legal obligations, and prevent fraud or misuse.

3. Sharing of Information

• Service Providers: Vendors who help operate our website, host data, process leads, deliver email/SMS, provide analytics, or support CRM and marketing operations.
• Analytics & Advertising Partners: To measure performance and optimize campaigns.
• Legal Requirements: When required by law, regulation, subpoena, or court order.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your data may be transferred as part of that transaction.

4. Affiliates

We may share information with our affiliated companies for business operations, marketing initiatives, and compliance purposes. Our affiliates must follow privacy and data protection standards consistent with this Policy.

5. Cookies & Tracking Technologies

• Remember your preferences and improve site performance.
• Analyze visitor behavior and site usage.
• Measure conversions and optimize advertising campaigns.

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you (data portability).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We implement industry-standard safeguards (encryption, access controls, firewalls) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them. If we learn that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Smart Edge Technologies LLC
Florida, USA
Email: [email protected]
Website: https://smartedgetech.io