Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the websites, platforms, products, and services offered by Smart Edge Technologies LLC (“Smart Edge Tech,” “we,” “our,” or “us”). By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must not use our websites or services.
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1. Eligibility & Use of Services
You must be at least 18 years old to use our services. You agree to use our website and services only for lawful purposes and in compliance with applicable laws and regulations.
2. Services Provided
Smart Edge Technologies provides AI voice agents, AI automation workflows, consulting, and related technology services. Specific deliverables and fees are defined in individual service agreements or proposals.
3. User Accounts & Access
When you create an account, you must provide accurate information. You are responsible for maintaining account security and must notify us immediately of any unauthorized use.
4. Intellectual Property
All content, branding, software, and materials on our websites are owned by Smart Edge Technologies LLC or its licensors. You may not reproduce, distribute, or create derivative works without written consent.
5. Payments & Refunds
All fees are due as specified in invoices or contracts. Refunds are subject to the terms of your service agreement. Platform usage fees (e.g., Twilio, AI providers) are billed separately at cost.
6. Third-Party Tools & Integrations
We integrate with third-party platforms (e.g., Twilio, GoHighLevel, Vapi, Retell AI). While we work with reliable providers, Smartedge Tech is not responsible for outages or policy changes by third parties.
7. Affiliate Links & Recommendations
We may recommend third-party tools through affiliate links. If you purchase via these links, we may receive a commission at no additional cost to you.
8. Data Privacy & Sharing of Information
Our Privacy Policy governs how we collect and process personal data. We may share limited information with trusted affiliates and service providers as needed for operations.
9. SMS Terms
By providing your phone number, you consent to receive SMS messages from Smartedge Tech related to services, reminders, and updates. You may opt out anytime by replying “STOP.” Carrier rates may apply.
10. Limitation of Liability
To the fullest extent permitted by law, Smartedge Tech is not liable for indirect or consequential damages. Our total liability is limited to the fees you paid us for the service in question.
11. Indemnification
You agree to indemnify and hold harmless Smart Edge Technologies LLC, its employees, and affiliates from claims arising from your misuse of services or breach of these Terms.
12. Service Modifications
We may update, suspend, or discontinue services at any time without prior notice.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Florida, USA. Disputes will be subject to the exclusive jurisdiction of courts located in Florida.
14. Changes to Terms
We may update these Terms periodically. Updates will be posted with a revised Effective Date. Continued use of our services means you accept the changes.
15. Contact Us
Smart Edge Technologies LLC
Florida, USA
Website: smartedgetech.io
Subdomain: ai.smartedgetech.io
Email: [email protected]
© 2025 Smart Edge Technologies LLC. All rights reserved.